The General Terms and Conditions of Sale set forth the conditions for the order, payment, delivery and handling of any return of Products ordered by customers acting in a non-professional capacity (hereinafter referred to as the “Customer”) on the website

The General Terms and Conditions of Sale are accessible at any time on the website

The placing of an order by the Customer on the website  implies that he/she fully adheres to and accepts the General Terms and Conditions of Sale, which is expressly accepted by the Customer, who shall refrain, in particular, from invoking any contradictory document which would therefore be unenforceable against Arizona Hotdogs.

Arizona Hotdogs reserves it ‘self the right to adapt or to modify at any time its terms of use. In case of modification, the applicable terms of use with order will be the ones current in the day of the definitive payment of the order.


Any order placed on the website constitutes a contract concluded remotely between the Customer and necessarily implies irrevocable acceptance by the Customer, without restriction or reservation, of the General Terms and Conditions of Sale.

To allow Customers to be informed about the Products they wish to purchase prior to placing an order, the website presents the characteristics of the products offered for sale. In particular, the website describes the specifications, illustrations and gives indications of the dimensions or capacities of products. The choice and purchase of a Product is placed under the sole responsibility of the Customer.

Product offers shall be construed as within the limits of available stocks. Indications concerning the availability of Products are provided when the order is placed. The sale shall only be considered as definitive after the sending by Arizona Hotdogs to the Customer of the confirmation and the acceptance of the order by email and after the full amount of the price has been received and cashed by Arizona Hotdogs . Customers may track their orders on the website, and contact the Customer Service department of the website  by email to Any modification to orders by the Customer shall be taken into account by Arizona Hotdogs the same day on the condition that they are notified by email to before the order’s scheduled dispatch date. In the event where such modifications cannot be accepted by Arizona Hotdogs, the sums paid by the Customer shall be returned to him/her within a maximum delay of fifteen days as of notification of the impossibility to accept the modifications made by the Customer unless he/she prefers to have a credit note.

Arizona Hotdogs reserves It ‘self the right to cancel or to refuse any order of a Customer with whom there would be a dispute concerning the payment of the previous order, the total or partial nonpayment of the order on hand, the refusal of authorization of credit card payment of the banking agencies, the nonpayment or the partial payment. The responsibility of Arizona Hotdogs cannot be held liable under this condition.


Prices are indicated in Euros on the website and are franchised by the VAT regarding the tax system of the company. They include any reductions applicable on the day the order is placed, but exclude delivery charges. Products for sale are invoiced on the basis of the prices in force on the day of confirmation of acceptance of the order by Arizona Hotdogs, as communicated to the Customer prior to the order being placed. The price indicated in the order confirmation given by Arizona Hotdogs is the definitive price. When placing an order, Customers are invited to ensure that the price of Products to which they are referring corresponds to the price appearing on the updated page of the website and not on an outdated page to which they might have had access by an Internet search in “cache” mode. The data communicated by the Customer and recorded by the website during the order constitutes the proof of transactions between Arizona Hotdogs and the Customer. After validation of the order by the Customer, Arizona Hotdogs shall address a confirmation email to the Customer to inform him/her that the order has been recorded. The price of Products purchased is to be paid cash in full on the day that the order is placed by the Customer. Arizona Hotdogs shall not be bound to deliver products ordered by the Customer if the price has not previously been paid in full. Ownership of Products is only transferred to the Customer after full payment of the price by the latter. Transfer of risks of loss and deterioration of the Products will be made when the Products are delivered and accepted by the Customer. Delivery charges are indicated on the website and are inclusive of all accessory charges. These charges are to be paid by the Customer and are invoiced in addition to the sale price of Products. The Customer shall be informed about delivery charges relating to their order before the order is definitively recorded, and the Customer will be requested to pay the full amount of the purchase.


Any order spent on the website  will be prepared and sent within 5 in 30 working days according to the nature of the request, subject to validation of the payment. For more information on the nature of deadlines, thank you for consulting F.A.Q.
Products are delivered to the address indicated by the customer. In case of error on the mailing address of delivery on behalf of the customer, with return to our studio, the expenses of forwarding will be chargeable to the customer.
The indicated delivery deadlines are after processing of the order and formulated in working days. Once the order transmitted in the carrier (LA POSTE) the delivery deadlines can go from 1 to 6 days according to the destinations. These deadlines can beings impeded by strikes, problems of export,
Customs modifications and other outer problems for which we cannot be held responsible, or by any technical problem independent from us. In this case, the customer will be informed about it by e-mail.
Parcels are sent as normal letter followed by Tracking Number for France, and in small international package for the other destinations, also with Tracking Number. The website is not responsible for customs taxes that you will have to pay according to your country.


In accordance with the French law (L121-21 and following ones of the Code of the consumption), the Customer has a cooling-off period of 17 days as from the date of reception of his order.
he customer having expressed his wish to exercise his right of retraction has a period of fourteen days, from the communication of the decision of retraction, to return the goods. In case of withdrawal, the costs of return are the responsibility of the customer, regardless of the carrier used.

As the return procedure is different depending on the product returned, the customer must contact Arizona Hotdogs, by email to This right of return can only be accepted for products in their original state and complete (packaging, accessories, and so on …), without trace of use. Products returned and incomplete, damaged, damaged or soiled by the customer will not be taken back. Personalized items (medals, necklaces, or any other personalized item …) are not returned, exchanged or refunded. Arizona Hotdogs agrees to refund all amounts paid (product costs and standard delivery charges) within fourteen days from the date the Company recovers the Product(s).

Arizona Hotdogs agrees to refund the item(s) by bank transfer or PAYPAL, according to the suitability. The responsibility of the customer can be incurred in case of depreciation of goods resulting from manipulation other than that necessary to establish the nature, characteristics and proper functioning of the goods.

Customized products (this includes all customizations) are not eligible for a refund; however the customer can contact Arizona Hotdogs by email to


Arizona Hotdogs reminds you that no dog accessory is indestructible. It is the customer’s responsibility to check the wear of the dog’s accessory and to replace it if necessary.

After received the accessory, its use is the full responsibility of the customer which has to determine the capacity of the accessory for its pet.


Arizona Hotdogs in the process of selling online is only bound by an obligation of means; its responsibility cannot be engaged for a damage resulting from the use of the site.


In application of Act 78-17 of 6 January 1978, you are reminded that personal data requested from the Customer is required to process orders and is destined for internal use by Arizona Hotdogs. Customers have a right of access, modification, rectification and opposition with regard to the information concerning them, in the conditions set forth by the law and the regulations in force.



The performance by Arizona Hotdogs of all or part of its obligations shall be suspended in the event of an unforeseeable circumstance or force majeure event which impeaches or delays the performance thereof. Deemed as such, in particular, without this list being limited, are wars, riots, uprisings, civil unrest, disruption in telephone or IT services or serious disruption to the security or the coherence of the internet network, strikes of any nature and supply problems.

Arizona Hotdogs shall inform the customer of such an unforeseeable circumstance or force majeure event within seven days of it happening. In the event where the suspension of the performance of the obligations of Arizona Hotdogs were to continue after a fifteen-day delay, the customer shall then have the possibility to terminate any current orders, and shall be refunded by Arizona Hotdogs as soon as possible be means of a credit to the customer’s bank account.


Arizona Hotdogs is a trademark registered with the INPI. The models, accessories, photos, logo and images proposed on the website are the property of Arizona Hotdogs and are protected by the right of the intellectual property. The customer recognizes that the use he can make of the products ordered is limited to a use for their intended purpose. Any other use of models, accessories, photos, logos and pictures, such as reproduction, marketing, distribution and publishing by anyone is strictly prohibited and constitutes a counterfeit that can be penalized criminally and civilly.



The fact that Arizona Hotdogs does not request at any given moment the performance of any one of the provisions of these general terms and conditions of sale cannot be interpreted as a waiver to invoke such total or partial non-performance at a later date.
If any one of the clauses in the present general conditions of sale is declared null in full or in part, the other clauses and the other rights and obligations appearing in these general terms and conditions of sale will remain unchanged and will remain applicable.



This agreement is governed by French law. Any dispute arising from this agreement concerning its validity, interpretation, performance, termination and consequences and related issues shall be referred to the Commercial Court of Nanterre.


To contact customer service:

By Post office mail :


17/21 rue jules Lefèvre prolongée

92400 Courbevoie


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