HOW TO PLACE AN ORDER
To place an order on our online store, you will need to:
– Create your account or log into the “my account” tab at the top right of the screen
– Select your articles according to your browsing on the site and add them to your cart
– Validate your cart
– Indicate your delivery address
– Confirm and pay for your order
Once your order has been validated, you will receive an order confirmation email.
To follow the progress of your order at any time, go to your account in the “my account” section. In this section, you will find the details of your orders and will have the opportunity to print your invoices.
PROBLEM AND ORDER CANCELLATION:
In case of any problem during your order or for a cancellation, please contact our customer service by email firstname.lastname@example.org.
Add an item to my cart: to add an item to your cart, you must go to the product sheet you want, select your size and click on “add to cart”.
Confirm my cart:
To see and order the products in your basket, go to “my cart” located at the top right of the homepage.
Remove items from my cart
To remove items from your shopping cart, click on “delete item” under each product line.
Validity Period of the cart
The product remains registered without time limit defined in the cookies of your browser. To empty your shopping cart, you can delete your items directly from the shopping cart page, or delete cookies from your browser.
On http://www.arizona-hotdogs.com you can use the following payment methods:
Credit card: Visa, MasterCard, American Express and JCB, Visa Electron, Carte Bleue, prepaid cards. The total amount will be charged to your card at the time of shipping your order.
USE A PROMOTIONAL CODE
To use a promotional code, simply type the promotional code in the space dedicated to the promotional code located in the validation of your basket. Once the code is validated, the offer will be automatically taken into account in your order.
In case your promotional code does not work, please contact customer service by email or phone: email@example.com,
Products Available In Stock: 3/5 Processing Working Days Based on Orders
Products with customization: 10 to 15 Processing working days depending on orders
Custom creation: 15 to 30 Processing working days depending on the orders
Shipping is free for France, Europe and the rest of the world.
Delivery charges are indicated on the website http://www.arizona-hotdogs.com and are inclusive of all accessory charges. These charges are to be paid by the Customer and are invoiced in addition to the sale price of Products
Parcels are sent as normal letter followed by Tracking Number for France, and in small international package for the other destinations, along with Tracking Number. Prices may change according to your Country. We are not responsible for customs taxes that you will have to pay according to your country.
RESERVE A PRODUCT
No product reservation is possible on our online store.
Why do some articles no longer appear on the site? Periodically, it is possible that you will see some articles disappear from our e-shop. These products would have been removed by our maintenance team if they are no longer available and and will not be restocked until the end of the season.
The essential characteristics of the articles are presented on our e-shop in each of the product sheets. The images, photos and colors of the items on sale may not correspond to the actual colors under the effect of the Internet browser of the screen used.
To know how Arizona Hotdogs size match, we suggest you refer to the size guide in each product sheet.
RETURNS AND EXCHANGES
You have a period of 14 days from the date of shipment to return an item and get a refund of the sums already paid.
The article must be in new condition, in its original packaging, and the return can only be accepted for products in their original state, with their complete packaging and accessories, without trace of use.
Products returned incomplete, damaged, or soiled by the customer will not be returned nor refunded. Personalized items (medals, custom necklaces) are not returned, exchanged or refunded.
For any complaint concerning an article bought on this site, we invite you to contact our customer service team by email with in Object “Reclamation” the available ASS : firstname.lastname@example.org.